Welcoming Marz Psut to Our Partner Solutions Team

We are excited to announce the newest addition to our Partner Solutions Team, Senior Partner Solutions Underwriter, Marz Psut. Marz, with nearly two decades of experience in the insurance industry, has carved a niche for herself with her deep expertise in general liability across various sectors such as SME, construction, corporate, and major/global accounts. Her journey through the insurance landscapes of London, Melbourne, and now Sydney, has equipped her with a unique perspective on delivering bespoke insurance solutions.

Reflecting on her career, Marz shares, “An insurance career never seems to be a deliberate choice for anyone. I landed in an underwriting role after arriving in Melbourne and was given the opportunity to learn the new profession.” This opportune entry into insurance set her on a path of continuous learning and leadership in various facets of the industry.

Marz’s international experience has been pivotal in shaping her approach. “I don’t believe there is truly that much difference between countries or cities and their insurance markets. It’s about how much we invest to deliver the desired outcome and enjoy the process at the same time,” she remarks, highlighting the universal value of genuine connections and service in the insurance domain.

Building relationships with brokers and coverholders has been a cornerstone of Marz’s approach. “This must be my favourite part of being an underwriter – building connections, servicing, and finding solutions,” Marz states. Her use of Neuro-Linguistic Programming (NLP) to foster effective communication underlines her commitment to understanding and addressing the needs of clients on a profound level.

Staying ahead of the curve in the ever-evolving insurance industry requires diligence and a proactive mindset. Marz emphasises the importance of engagement within the industry: “TALK to colleagues, market leaders, reinsurers, READ, keep asking questions.” This active pursuit of knowledge and trends ensures that she can anticipate and meet the changing needs of the SME, construction, and corporate insurance markets.

Looking to the future, Marz is particularly excited about the potential for innovation within the insurance industry. “Our Partners Solutions team take pride in supporting unique risks where most of the market says NO to. Finding a niche, tailored solution – is like running your own business,” she articulates. This forward-thinking approach is indicative of her dedication to excellence and customer satisfaction.

In her leisure time, Marz’s adventures with her Australian Shepherd, Floki, through the scenic beauty of Sydney, mirror her professional journey—always exploring, always moving forward. Please join us in extending a warm welcome to Marz Psut. Her exceptional expertise, visionary outlook, and passion for building meaningful connections make her an invaluable asset to our team. We are thrilled to have her onboard and are confident in the innovative solutions and unparalleled service she will bring to our partners and clients.

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