Understanding what your client’s needs and expectations are has never been more important than now.  Many people are still opting for virtual meetings and this may hinder the information provided and lessen the opportunity for brokers to really immerse themselves in their client’s business.

The current hard market in casualty insurance has demonstrated that many clients are shopping around for premium savings.  However, they need to be wary of coverage differences provided by different insurers. With many comparison websites and automation services available many customers are blinded by the cost vs the service offering and overall coverage.

We have all faced many challenges in the last two years with various lockdowns and state restrictions impeding on the usual way brokers meet their clients and learn about their individual businesses.  This can make the process of understanding your client and their unique risks even harder.

When it comes to insurance coverage our underwriters need to understand your client’s business activity in its entirety.   We want to hear the story of your client because our goal is to provide the best terms and conditions possible.

Type of information we look for in a Proposal Form:

  • Specifics of all business activities conducted by the client
  • Qualifications and experience for Professional Indemnity cover
  • Type of business activities including services and products for Public and Products Liability
  • Previous claims, if any.  Including specifics of the matter and what risk management plan has been implemented to avoid a future occurrence
  • Any additional information you can provide is an advantage
  • Proofread and check that all information provided is clear and concise

If in doubt, please contact your local underwriter as we are always happy to assist and discuss your client’s risks.

Please don’t hesitate to contact our lovely underwriters

Presenting a Risk to an Underwriter


Important Notice

Berkley Insurance Company (limited company incorporated in Delaware, USA) ABN 53 126 559 706 t/as Berkley Insurance Australia is an APRA authorised general insurer. Information provided is general only, intended for brokers and has been prepared without taking into account any person’s particular objectives, financial situation or needs. Insurance cover is subject to terms, conditions, limits, and exclusions. When making a decision to buy or continue to hold a financial product, you should review the relevant Policy Wording.