Customer Support

We understand that sometimes our customers need extra care and support.

We also know that everyone’s situation and needs will be different. We are committed to looking after your needs with sensitivity, dignity, respect and compassion.

If you need extra support, it can help to know what support is available. See the links below to our Financial Hardship Policy and Domestic and Family Violence Policy for more information.

Read our Financial Hardship Policy

Read our Domestic and Family Violence Policy

Please let us know if you require extra support. You can do this through your insurance broker.