Berkley Insurance Australia takes an innovative approach to General Insurance by launching new look website

Berkley Insurance Australia is excited to announce the launch of our new website. For the last few months, we have been tirelessly working to improve our branding and website layout. We are proud to share with you the latest developments in our corporate branding that will help you enjoy your experience with Berkley Insurance Australia even more.

As a world-leading specialist General Insurer, we have adopted a sleek and shiny new style of website design. The General Liability Insurance, Professional Liability Insurance and Management Liability Insurance policy information is presented in a spruced-up, new format.

Of course, we’re not just adding a few cosmetic touch-ups to our website. We’re all about creating a simple, informative and easy user experience for you. That’s why we have implemented some convenient new features that will streamline the process of accessing policy information and submitting claims. You can find out what you need to know instantly and without any hassles.

Berkley Insurance Australia is dedicated to continuing our tradition of delivering outstanding service to brokers and policyholders. If you would prefer to pick up the phone and ask us a question than scroll through policy documents, we understand. That’s why you’re always welcome to call us. Our friendly local Underwriting team are specialists in their business insurance product lines and are happy to chat about any policy-related matter.

Here’s what’s happening!

We’re always exploring new ways to serve you better. Here is what’s in store at Berkley Insurance Australia.

Newly redesigned website

Access the same, trusted policy information, in a visually impressive new layout. We’ve overhauled our company image. These changes are reflective of the evolution of our brand and the continual pursuit of progress. The perfected new look represents the dynamic team of people that contribute to the success of our organisation. We’ve updated our look with your enjoyment in mind!

Effortless access to policy information

We have simplified the approach to accessing documents on our website. From now on, brokers can refer to our itemised product list and find the relevant document they need in a matter of seconds. Brochures, appetites, capacity, coverage inclusions and policy documents can now be found quickly and easily in the central resource section of our website.

You’ll save time and avoid getting lost searching through multiple pages to find the information that you need. Navigating a website has never been easier!

Submit insurance claims online

Now, for the first time, claims can be lodged directly on our Claims page. This is a fast and straightforward process that allows new claim information to be recorded and submitted for fast processing. It’s that simple. Say goodbye to scanning documents. Furthermore, if you’re running short on time, you can save the information and return at a later stage.

This amazingly easy way to submit claims is time-effective and ensures a faster turnaround in claims processing. Ultimately the policyholder will get an outcome on the status of their claim sooner.

Learn online with broker education resources

Information sessions will now be streamed online via our website. These videos will cover important policy-related topics. Brokers can watch and re-watch all of our online tutorials whenever they please.

These sessions are delivered in a fun and informative way. They make a pleasant change from reading through dry and sometimes dull written learning material. As the training is delivered online, brokers will save time and avoid the inconvenience of travelling to a venue for a seminar.

Some things never change…..

We’re constantly striving to improve our systems and provide a more effective service to our brokers. By listening to your feedback, we have become very aware of the key aspects of our service in which you find the most value. As such, those features of our business that we know you appreciate the most will remain the same. After all, our aim is to make your jobs as brokers easier!

This is why those old and dearly beloved policy documents will not change a single bit. That’s right. Those documents that you have referred to countless times over the years and know back to front. They’re staying exactly the way that you want them. Only now you will find them quicker thanks to our new itemised system.

Join us in this exciting new phase

2020 is a time to grow and change.

Berkley Insurance Australia has long been at the forefront of general insurance. Now, with a rejuvenated company image and enhanced website features, we invite you to take the next step with us in our corporate journey.

Be amongst the first to experience this transformation for yourself. Why not visit our website today and submit a claim? watch an information video? Or just browse through our extensive catalogue of policy documentations.

We’re expecting you.

Berkley Insurance Australia Document catalogue