Claims Articles

Preventative Actions Taken After A Claim, From an Underwriting Perspective

Preventative actions taken after an insurance claim are implemented to mitigate immediate risks, prevent further loss, and manage risks relating to potential future claims.

Claims

Getting the Best Terms for Clients with Prior Claims

Placing cover for clients who have experienced a significant claim can be challenging. Underwriting outcomes may range from declining to quote altogether, to consideration of the risk especially if the insured has taken meaningful steps to prevent recurrence.

Claims

Navigating the Claims Process: A Practical Guide for Insurance Professionals

At Berkley Insurance Australia (BIA) we are proud of our claims philosophy – ‘Play Fair, Pay Early”. We understand that brokers and their clients expect to be treated as individuals by an insurer who acts decisively in the moments that matter.

Claims, General News

BIA Wins General Insurer Claims Team of the Year 2023

We are elated to share that our incredible Claims Team has been recognised with the prestigious Insurance Business Australia Award for AAMC "General Insurer Claims Team of the Year"

Claims, Educational, Management Liability

Employee Theft under Management Liability Policies: Understanding Cover and Claims

Berkley Insurance Australia (BIA) Management Liability (ML) policies are designed to cover businesses against management liability risks and exposures. Among the risks that ML policies cover, one relevant cover is employee theft, an unfortunate reality many businesses have to contend with.

Claims, Educational, General News

To Notify or Not to Notify | Claims Notification

The subject of claims notification can be a challenge, significantly some vexing questions will be before the Court of Appeal and High Court in the not too distant future.

Claims, Educational, Management Liability, Sole Traders ML

Explaining Management Liability to Your Clients

There are four key areas you should focus on when explaining Management Liability (ML) insurance with your clients: WH&S defence costs, fines and penalties; Employment issues, Employment practices liability; Employee theft or third-party crime; and Personal asset protection.

Claims, Educational

Conflict of Interest when making an insurance claim

It is human nature that when things go wrong or you feel like you are or could be in trouble, you are inclined to turn to your family and friends for guidance or assistance. It is not dissimilar in the working world.

Claims, Featured, Who We Are

Understanding the BIA Claims Way at Berkley Insurance Australia

As one of Australia’s major specialist insurers, Berkley Insurance Australia (BIA) is dedicated to ensuring that our Brokers and Insureds receive a tailored service throughout their entire insurance claims experience.

Claims, Educational, Featured, General News

Preventative Actions Taken After A Claim

When your client has reported a claim it’s a good idea to provide insurers with details of the steps taken to prevent a similar claim from occurring in the future. Details should include training instituted that will prevent another claim, changes to procedures made that will prevent another claim and any ameliorating factors about the claim that will convince the insurer that a similar claim will not occur in the future.

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