A child of the tenants suffered injury at a rental property managed by the insured. The child was playing on the veranda when a concrete balustrade collapsed and fell onto the child, causing head injuries. It was alleged that years later the claimant was left with multiple disabilities due to the incident. The matter was settled for $176,000 including expenses.

Insured acted as a Project Manager in relation to concrete resurfacing of a storage container park. Concrete pavers were used and alleged that the pavers failed as a result of design and construction deficiencies. The pavers subsequently had to be replaced as they were not stable for vehicles. The matter was settled for approx. $1M including expenses.

Insured was engaged to prepare plans and specifications for the construction of an apartment building. It was alleged the plans were negligent as the lift and stairs had been constructed in the wrong position due to incorrect measurements in the plans, requiring rectification. The matter was settled for approx. $100,000 including expenses.

The insured provided housing loan finance to the claimant. Claimant alleged the insured incorrectly completed the loan application resulting in the bank providing the insured with the incorrect type of loan for their circumstances. The claimant alleged they suffered loss and damage as a result of the insured breaching the National Consumer Credit Protection Act 2009 (Cth) by failing to provide credit assistance which was suitable for the claimant. The matter was settled for over $500,000 including expenses.

Claimant alleges that the insured engaged in misleading or deceptive conduct by misrepresenting the contract duration of a role it had arranged for the claimant. Claimant had resigned from another position to take up the new role. Matter settled for over $65,000 including expenses.