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Claims

Claim Insight Series – Part 1 – The ‘101’ on Notifiable Circumstances and Valid Notifications

By Chelsea Symons | 22/10/2024
The image shows two individuals sitting at a desk, engaged in a discussion. One person is holding a pen and pointing at a document on the table, while the other person is also pointing at the same document. The documents appear to be related to an insurance claim, as they are placed on clipboards and seem to contain detailed text. The setting suggests a professional environment where important paperwork is being reviewed or signed.

Insurers are often asked what a notifiable circumstance is and how is it different to the notification of a claim? Helpfully, there has been recent developments in case law dealing…

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BIA Wins General Insurer Claims Team of the Year 2023

By Maria Gonzalez | 21/09/2023
BIA National Head of Claims Barbara Stenning received general insurer claims team of the year award from Insurance Business Australia

We are elated to share that our incredible Claims Team has been recognised with the prestigious Insurance Business Australia Award for AAMC “General Insurer Claims Team of the Year” 🏆 A huge shoutout to…

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Employee Theft under Management Liability Policies: Understanding Cover and Claims

By Maria Gonzalez | 18/08/2023
Financial reports on the desk with a magnification glass

Berkley Insurance Australia (BIA) Management Liability (ML) policies are designed to cover businesses against management liability risks and exposures. Among the risks that ML policies cover, one relevant cover is…

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To Notify or Not to Notify | Claims Notification

By Maria Gonzalez | 17/07/2023
Woman looking perplexed at her computer.

The subject of claims notification can be a challenge, significantly some vexing questions will be before the Court of Appeal and High Court in the not too distant future. It…

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Elite Women 2023: Barbara Stenning Head of Claims

By Maria Gonzalez | 03/07/2023
Elite Women 2023: Barbara Stenning Leading Claims

Berkley Insurance Australia is thrilled to announce that Barbara Stenning, National Head of Claims, has been recognised with the prestigious 2023 Elite Women in Insurance Award by Insurance Business. This…

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Explaining Management Liability to Your Clients

By Maria Gonzalez | 23/09/2022
Explaining Management Liability to your Clients (Wrong staffing. Discrimination in a business team)

There are four key areas you should focus on when explaining Management Liability (ML) insurance with your clients: Why these areas? From recent reviews of our data we have identified…

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Conflict of Interest when making an insurance claim

By Maria Gonzalez | 23/11/2021
Conflict of Interest

The Conflict Game It is human nature that when things go wrong or you feel like you are or could be in trouble, you are inclined to turn to your…

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Understanding the BIA Claims Way at Berkley Insurance Australia

By Maria Gonzalez | 20/10/2021
A group of professionals stand together and smiling

A guide to getting the most out of your claims experience As one of Australia’s major specialist insurers, Berkley Insurance Australia (BIA) is dedicated to ensuring that our Brokers and…

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Celebrating 10 Years | Andrew Clark

By Maria Gonzalez | 03/09/2021
Celebrating 10 Years | Andrew Clark

Congratulations to Andrew Clark one of our Senior Claims Adjusters who celebrated their 10 year anniversary with Berkley Insurance Australia. The business has come a long way since Andrew started.…

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Young Gun in Insurance 2021 | Doris Mihajlovic

By Maria Gonzalez | 24/06/2021
Doris Mihajlovic

What brought you to becoming a Claims Adjuster? I came into insurance very randomly, which is common for most people in the industry I believe. As a child, I had…

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