From Warehouse to Web – General Liability Risks in E-Commerce and Drop Shipping
The growth of e-commerce and drop shipping has created significant opportunities for businesses to reach customers globally, but it has also introduced a range of complex liability exposures that need to be considered when advising clients and placing insurance programs. This webinar will examine the evolving risk landscape surrounding online retail operations and provide practical insights into the key liability issues affecting e-commerce businesses today.
Product liability will be a major focus of the session and despite many online retailers never physically handling the products they sell; they can still be held responsible for bodily injury or property damage arising from defective products. In many cases, injured parties pursue the online seller, particularly where products are sourced from overseas manufacturers who may be difficult to hold accountable. The session will provide important insights as to how product type, sourcing arrangements, branding, and quality control measures can significantly influence a client's risk profile.
Misleading product descriptions, unsubstantiated advertising claims, and cross-border trading activities can expose businesses to litigation, regulatory investigations, and foreign jurisdiction claims that may not be immediately apparent.
The session will also cover the challenges created by global supply chains and the increasing prevalence of private-label and white-label products. Participants will learn why supplier due diligence, product testing, compliance certification, and recall planning are critical considerations when assessing liability exposures. We will also provide some claims scenarios for good measure.
Designed specifically for insurance professionals, this webinar will provide practical underwriting and risk management insights to help identify potential coverage gaps, ask the right questions during the placement process, and support clients in implementing stronger risk controls. Attendees will leave with a clearer understanding of how e-commerce and drop shipping risks differ from traditional retail operations and how these evolving exposures can impact both liability claims and insurance program design.
Webinar: From Warehouse to Web: GL Risks for E-commerce and Drop shipping Businesses
Date: Wednesday, 21 October at 1:00 pm AEDT
Registrations: Click here to register and be part of the session