Brokers on Insurers | BIA Named Insurer of the Year 2023
With gratitude to our brokers and partners, Berkley Insurance Australia (BIA) is delighted to share its achievement as the Insurer of the Year 2023 at the respected Insurance Business Brokers on Insurers Awards. This marks the third consecutive year that BIA has been honoured with this esteemed recognition, highlighting BIA’s consistent commitment to providing exceptional services and support to its valued brokers and clients.
The Insurance Business Brokers on Insurers Awards celebrate the resilience, adaptability, and accomplishments of insurance companies in various service categories. Berkley Insurance Australia has continually distinguished itself by prioritising the needs of brokers and clients through timely, innovative, and responsive services.
Tony Wheatley CEO of BIA said “Our success is attributed to our people-centric approach, nurturing strong relationships with brokers and insured customers, and the pursuit of continuous improvement in every aspect of the business.”
Amid the ongoing challenges posed over the last few years including the pandemic, regulatory changes, catastrophic events, climate change, talent flight, and inflation, BIA has remained unwavering and resilient, focusing on growth opportunities and creative solutions to better serve our clients.
How Brokers Rank Insurers
The Insurance Business Brokers on Insurers survey ranks insurers across 11 categories, with Berkley Insurance Australia demonstrating exceptional performance across the board, including:
- Turnaround times – new business
- Overall service level
- Product innovation
- Broker communication, training, and development
- Premium stability
- Turnaround times – claims
BIA is humbled to receive this recognition and reaffirms its commitment to providing the highest level of service to its brokers and customers. BIA embraces the challenges and opportunities the industry presents and, through its people-centred approach, seeks to strengthen its position as a trusted and reliable insurance provider in the years to come.